A little while back, I lifted some advice about handling telesales calls (amongst other things) from an email doing the rounds and, just recently in the press, the telesales counter script was discussed as another deterrent. Another potentially effective method of dealing with these time-jackers just occurred to me; coolly asking the caller to hold while you tranfer their call to a premium-rate line. I guarantee at least a stunned silence from the caller, if not splutter and confusion, as you press a random number on your pad and then return to say that the transfer is complete and they have your complete, undivided and, most importantly, remunerated attention for as long as they're happy to pay the premium rate.
*click*
I'm looking forward to testing it.
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